Frequently Asked Questions

We are located in Western Sydney NSW, and deliver all throughout Australia!

Yes! We deliver all throughout Australia.  

Depending on the size of your order and the delivery address, pricing varies between each state. Please message your order request with your delivery suburb and a delivery cost will be calculated.

We do not currently offer pick-up of orders, delivery is calculated and priced for each order!

It depends on the stove top each customer has and the style that is required/preferred. Emailing or messaging the business page on our social media accounts with your stove top measurements + delivery address and we will be able to provide you with quick pricing! View our page on how to measure your stove top for a Flat Top Style & Enclosed Style. 

There is an enquiry/order form available for download here for the Flat Top Style. You can also email us or message one of our social media accounts with the stove top measurements and delivery address.

The handcrafted stove top covers have multiple uses! 

• They are a beautiful statement piece in any style of kitchen, finishing off the aesthetics in the heart of your home!
• They are also the perfect preparation station, providing extra bench space (especially when required in small kitchens). 
• They double as a grazing/serving board, perfect for entertaining guests!
• When the stove top isn't in use and the cover is in place, they are the ideal place to store appliances such as slow cookers, air fryer, kettle or toaster! 

Yes! We have a range of Grazing/Cheesebaords and will be soon extending the range further with a variety of sizes to cater all event/entertainment sizes.

We also handcraft Ottoman Trays which are perfect for the coffee table or pouffe, to place tea/coffee, cakes, remotes, or anything else required in the loungeroom.

Keep an eye out and join our mailing list to keep up to date with new product releases and special offers!

Handcrafted Timber Solution custom makes each stove top cover that is ordered and is suitable for all stove tops! These include, gas, electtric and induction stove tops!
Send a picture of your stove top to us and we will be able to suggest which style will work for your stove top and in your kitcken! 

The current lead time is between 4-5 weeks. This is to ensure we have enough time to confidently and correctly handcraft you custom order and deliver to our customers on time!

During peak seasons/periods within the year, delivery times may be delayed/affected to current global circumstances. We will continously be in touch to update you on the expected delivery/arrival date of your order!

We take down your order and pass onto the manufacturing team. Once your order is complete, it will be booked in with the courier for pick-up to then be delivered. Once your order is with our courier, you will be emailed/messaged a tracking number to track your order arrival!

Ensure you have subscribed to our mailing list, where you will be added to our VIP list and be in the first to hear of any upcoming sales, new product releases and giveaways we will be running.

Be sure to be following our social media accounts to check out all the details and updates!